The Water Department is owned and operated by the Borough of North East under the North East Borough Water Authoity and is responsible for the treatment of the Borough's water system serving approximately 4,300 Borough residents and about 4,000 North East Township residents. Our primary mission is to purify up tp seven and half million gallons of fresh water a day from Lake Erie and our alternate surface water reservoirs. Approximately 92% of our drinking water is drawn from Lake Erie through an approximately five mile long pipeline. We are a fully staffed and certified public water facility with four of the six employees being licensed and certified by the Commonwealth of Pennsylvania. The Water Department is regulated by numerous entities which include both the Pennsylvania Department of Environmental Protection and the Enviromental Protection Agency. We voluntarily joined the Partnership for Safe Water, which is a national organization that holds our Water Department to a higher than normal standard. The Partnership is an unprecedented alliance of prestigious drinking water organizations whose mission it is to improve the quality of water delivered to customers by optimizing water system operations and providing tools to improve performance above and beyond even proposed regulatory levels. We strive daily for excellence in the treatment of our town's water supply to provide the highest quality water in the country while doing so in the most economical way.
Some of our duties and responsibilities include:
- Providing high quality drinking water while doing so in the most economical way.
- The operation and maintenance of the Water Filteration Plant.
- The operation and maintenance of approximately 28 miles of water main located in our distribution system.
- The operation and maintenance of several pump stations.
- The operation and maintenance of approximately 1,050 acres of watershed.
If we have a water quality emergence, we will notify residents via our Emergency Notification System. However, in order for us to be able to contact you, we need to have your contact information. To make sure that your contact information is in our system, please click on the Swiftreach Link located on this page to enter information. You can also contact the North East Borough office at (814) 725-8611.
If you are experiencing water quality problems, you can contact the North East Borough Office , Monday through Friday, from 8:00am to 4:30pm or you can contact the Water Department Superintendent, Randy Culver, at (814)725-4198. After hours emergencies should be reported tpo (814) 898-3333 and clearly state you name, address and loctaion of the water emergency.
The following web links will provide information regarding water conservation and watershed protection. If you would like to receive additional information, please contact the North East Water Department.
For Billing Questions, contact Borough Hall at (814) 725-861, Monday through Friday from 8:00am to 4:30pm.
2019 Annual Drinking Water Quality Report
2018 Annual Drinking Water Quality Report
2017 Annual Drinking Water Quality Report
2016 Annual Drinking Water Quality Report
2015 Annual Drinking Water Quality Report
SWIFT 911 Notification System